There are many factors to determine the costs of your mystery shopping program and we’ll design any program to fit any budget. Each shopping program is based on a few key items:
Number of Locations
How many times per week/month location is shopped
Complexity of evaluation: photos, additional comments, etc.
Time required to complete the shop
Restrictions/requirements of shoppers
Compensation/reimbursement of shopper
The shopper compensation/reimbursement is included in the costs of your program. We’ll sit down together and determine the amount that is appropriate for your specific needs. Once the shopper completes the assignment successfully, the shopper will be reimbursed as well as receive a small stipend if appropriate for their time.
We typically charge a one time set up fee based on the industry. This fee encompasses setting up your initial shopping survey on our website plus unlimited access to your reports and surveys. We always make changes to your surveys at no additional cost. In addition to our one time fee, our programs typically run from $50 to $125 per shop plus the amount of shopper compensation and reimbursement.
No matter what your budget may be, we can help you with a customized mystery shopping program.